Privacy Policy

Effective Date: 2024-04-12

At DottieSign, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines our practices concerning the collection, use, and sharing of personal information, and the rights that individuals have under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

This Privacy Policy applies to all information collected through our website and any related services.

Information We Collect

Website Visitors:

Non-Personal Data:

We automatically collect certain information when you visit our website. This includes your IP address, browser type, access times, and the pages you view. We use this information to monitor and analyze how our website is used and to enhance its functionality.

Cookies and Tracking Technologies:

We use cookies to improve your experience on our website. You can disable cookies through your browser settings, though this may affect the functionality of our website.

• Personal identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
• Information classified as protected under various federal or state laws.
• Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

Customers:

Customer Data Collection:

When providing services to our business customers, such as property owners or rental agencies, we collect personal information about their customers (the renters). This includes names, email addresses, postal addresses, phone numbers, and identification documentation required for short-term rental stays. We collect this information on behalf of our customers to assist in the secure processing and management of rental agreements and compliance with legal requirements.

Purpose and Use of Data:

The personal data collected is used solely for the purpose of fulfilling the contractual obligations between our customers (the property owners or rental agencies) and their clients (the renters). We ensure that this information is processed in accordance with applicable laws and for no other purpose than to facilitate the rental agreements.

Data Security and Privacy:

We employ stringent security measures to protect the personal information of renters. This includes encrypting the data during transmission and storage, and limiting access to authorized personnel only. We take these steps to ensure that all information is handled securely and in compliance with relevant data protection laws.

Disclosure to Third Parties:

We do not disclose any personal information of renters to third parties unless required by law or as necessary to fulfill our service obligations. All third parties involved in the processing of personal data are bound by confidentiality agreements to ensure the privacy and protection of the data.

How We Use Your Personal Information

We use the personal information collected to provide and manage services, including:

• Creating, completing and sending contracts and provide customer service.
• Fulfilling or meeting the reason the information was provided.
• Creating, maintaining, customizing, and securing your account with us.
• Processing your requests, purchases, transactions, and payments and preventing transactional fraud.
• Complying with legal obligations.

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Sharing Your Information

We do not sell your personal data to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing and data analysis. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We may disclose your personal information to a third party for business purposes. In the preceding twelve (12) months, we have disclosed the following categories of personal information for the express business purpose of complying with local city or state rental ordinances:

• Full name
• Email address
• Home address
• Copy of government identification

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Rights Under CCPA and GDPR

CCPA Rights:

• The right to know what personal information is being collected about them.
• The right to know whether their personal information is sold or disclosed and to whom.
• The right to say no to the sale of personal information.
• The right to access their personal information.
• The right to equal service and price, even if they exercise their privacy rights.

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GDPR Rights:

• The right to access personal information about them held by us.
• The right to correct inaccurate personal information.
• The right to erase personal information under certain conditions.
• The right to restrict processing of personal information.
• The right to data portability, allowing individuals to obtain and reuse their personal data for their own purposes across different services.
• The right to object to the processing of personal data in certain circumstances.

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How to Exercise Your Rights

Individuals who wish to exercise their CCPA or GDPR rights should contact our Data Protection Officer by submitting the form below. Requests for access, correction, deletion, or the porting of personal data must be accompanied by appropriate proof of identity. We will respond to all requests in accordance with applicable data protection laws.

Updates to This Privacy Policy

We may update this privacy policy from time to time. The updated policy will be indicated by an updated "Effective Date" and the updated policy will be effective as soon as it is accessible. For any questions or concerns about this privacy policy, please contact us at Your Contact Information.